We encourage parents who have concerns or complaints to call into school to discuss these directly with the Headteacher or members of staff.
The school aims to resolve, as far as possible, any complaints on an informal basis. However, if the complainant still remains dissatisfied after this stage has been exhausted, then the formal procedures adopted by the LA will come into effect. This means that the compaint would be referred to the Governing Body, then the Local Education Authority and, if necessary, the Secretary of State.
Duties to be covered under the complaints procedure are the provision of a curriculum, including Religious Education and worship, plus implementation of the National Curriclulum. Full details of the complaints procedure can be obtained from the school.